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Mar
12
Microsoft outlook and outlook express
Posted by Branding and Goodwill Department Manashosting on 12 March 2014 02:04 PM

Alternative way you can use Microsoft outlook and outlook express to take your old mail backup to your computer and restore it in new webmail immediately .You have to use old mail server ip to download your old mails into your Microsoft outlook and outlook express. Under any circumstances don’t delay it from your side. If client will delay from his side then company will not responsible for it.


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Mar
12
Please Contact Technical Support to Troubleshoot Post Migration Setting
Posted by Branding and Goodwill Department Manashosting on 12 March 2014 01:58 PM

We finished all our post migration troubleshooting from our side. Now if require client have to do the setting change from their side. So please contact technical team immediately to troubleshoot your website post migration setting .Under any circumstances don’t delay it from your side. If client will delay from his side then company will not responsible for it.


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Mar
12
Linux Dns Change
Posted by Branding and Goodwill Department Manashosting on 12 March 2014 01:47 PM

If you are using share Linux hosting then don’t forget to change your name server to our new cpanel Linux name server. We found that few customer who register domain from other services provider they didn’t changed the name server yet ,after so many times we alert in mail sms and ticket to them  . we like to request them to change your name server immediately.


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Mar
8
High volume of calls, tickets and chats Alert
Posted by Branding and Goodwill Department Manashosting on 08 March 2014 05:56 PM
Due to the huge servers’ migration taken place recently there will be a high in call volume, ticket and chat. Hence we request you to kindly approach through chat and ticket and we will help you serve better and provide you with appropriate resolutions though chat and ticket. It’s also requested to all our customers’ not to panic and use the Chat and Ticket of communication to help us serve better. Due to high volume of calls, tickets and chat it might delay in response, we appreciate your patience and cooperation during this time.
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Mar
8
Unable to login your webmail or outlook Alert
Posted by Branding and Goodwill Department Manashosting on 08 March 2014 05:49 PM

After migration you may not be able to login to your webmail due to new password change, please login to your new hosting control panel and reset your email password and then try logging in. If you are unable to log in to your new hosting control panel then please check your previous tickets to find the new plesk hosting control panel user id and password sent by technical team 2-3 months prior. Please check all the logins if you are using multiple email ids to communicate with our company through ticket system, you will find new hosting control panel login details in one of those email id logins of the ticket system.


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